HealthTech Account Executive
Tucuvi
Tucuvi is the global leader in clinical Conversational AI in healthcare.
Our mission is to enable efficient and effective care for all, starting with AI-led phone consultations that augment care teams' capacity. Our safe and medical-grade AI autonomously conducts low-risk clinical calls, inbound and outbound, streamlining caseload, augmenting patient reach, and improving patient outcomes.
In Europe, our product, an AI Care management platform powered by an AI Clinical Agent named LOLA, is CE-marked as a SaMD (Software as a Medical Device).
Our enterprise-grade technology is implemented in +50 care settings, improving tens of thousands of patients' lives in more than 40 different care pathways. We partner with leading healthcare systems to transform patient care and augment healthcare professionals’ capacities.
CONTEXT
We are at a critical point of scaling, and we are going for it.
To keep fueling our growth, we need a dedicated HealthTech Account Executive to join our team, focusing on private sector and being responsible for increasing the number of new businesses while also expanding and replicating our service within existing client organizations.
WHAT YOU’LL DO
Your primary objective will be to drive new business opportunities and expand our footprint in Spain, with a strong focus on private healthcare systems.
Your responsibilities will include a mix of business development and account management. On the business development side, you will identify, create, and negotiate new opportunities, as well as visit hospitals to present the benefits of our AI-powered solution, Tucuvi Health Manager (THM), to key decision-makers. On the account management side, you will nurture and grow existing accounts, ensuring that our users—healthcare professionals—maximize the value of our product. This involves leveraging Tucuvi in one care pathway to demonstrate how they can benefit from implementing additional solutions.
Over time, you’ll own the entire sales cycle of your assigned accounts, from gathering key insights and developing tailored proposals to presenting, negotiating, and closing deals. Once a contract is signed, you’ll ensure a smooth transition by closely collaborating with Customer Success and Product teams.
What to expect during your first months with us
During your first month:
We have everything ready for your first weeks. You’ll learn about mission, our product —THM— to understand how it helps healthcare professionals to improve patients’ lives.
You’ll also learn about our business model, pipeline, playbook, and the way we work with hospital settings. We want you to be our best ambassador and to to become an evangelist of THM.
By the end of month 3:
We expect you to have developed an account plan for your target clients, initiated meetings with key stakeholders, and started identifying opportunities. This will help you uncover your clients' actual needs, prepare economic estimates, and turn these insights into compelling proposals and sales pitches.
Additionally, you will continue your training to deepen your understanding of our product.
After 6 months:
At this stage, you will work autonomously, maintaining an active schedule of meetings and building a strong pipeline. You will also have the opportunity to represent Tucuvi at healthcare events, showcasing our solutions in your vertical and managing the accounts under your responsibility.
By now, you will have completed your training—congratulations! You are now a true ambassador for Tucuvi and will have started closing and winning deals.
RESPONSIBILITIES
Here you have an overview of your main challenges and key responsibilities:
- Highly focused on bizDev. Developing new business opportunities within new private hospitals and healthcare settings identifying strategic opportunities and decision-makers, conducting visits, and attending industry events and conferences to promote our solutions.
- Account management and farming. Identifying and growing new business opportunities within existing accounts to pursue additional revenue streams.
- Building and strengthing trust-based relationships with key clients, ensuring satisfaction and exceeding expectations through a consultative, value-driven approach, while also supporting partnering activities and relationships.
- Understand customer needs and requirements, maintaining regular communication to foster engagement and provide product updates.
- Prepare and deliver commercial proposals, respond to RFPs, and lead negotiations with decision-makers in private hospitals.
- Work closely with the Customer Success team to ensure our solutions are effectively implemented and deliver real value to our clients.
WITH WHOM YOU WILL WORK
We are a remote-first company, but here, no one works alone. Our sales team consists of 5 people, passionate and knowledgeable about the market, that's continuously growing. Meet part of the team you’ll be working more closely to achieve your goals:
- Carlos, Director of Sales.
- Ben, HealthTech Account Executive.
- Mireia, Customer Success Manager.
REQUIREMENTS
Here you have the list of must-have knowledge/experience we’ll be talking to you during the selection process:
- At least 5 years of experience in the medical industry, with a minimum of 2 years in a sales role (as account manager, business development manager…or similar) closing deals, identifying and securing new opportunities while expanding and strengthening relationships with existing clients.
- Proven experience in business development (hunting) within the private hospital sector, including managing private tenders in Spain for medical devices or healthcare software.
- Strong consultative sales and negotiation skills, with the ability to develop tailored proposals, present to decision-makers, and close complex deals.
- Ability to build trust-based relationships with clients, ensuring high engagement, satisfaction, and long-term adoption of our solutions.
- Experience conducting face-to-face meetings with decision-makers, including site visits, attending industry events, and conferences to promote our solutions.
- Excellent communication skills, with the ability to understand customer needs and provide ongoing updates to enhance engagement.
- Team player, with experience working closely with Sales, Marketing, and Customer Success teams to align strategies and optimize the customer journey.
- Fluency in Spanish (native or C2 level) and proficiency in English (spoken and written) to communicate effectively in an international environment.
- Location based: Spain. Although this is a remote first position, you'll have to travel up to 50% of the time.
Extra Ball for bonus points:
Ideally, you’ll bring a clinical (medical, nurse, pharmacist, biomedical engineer) background.
WHAT WE OFFER
- 💰 Fix and variable salary
- We also have flexible benefits through Cobee (ticket restaurant, transport, nursery...).
- 🌍 Remote work in an async environment.
- 🕓 Flexible working hours.
- 💃 Teambuildings three time per year.
- 🏖️ 23 days per year + your birthday + 6 local and regional holidays added to your calendar (so we can choose when to enjoy them)
- 🧑🏫 Budget for training and personal development.
- 💻 A laptop (Mac or Linux) + the equipment that you need (screen…)
- 🛫 & last but not least, the possibility to join a team of good and ambitious people where you can create a real impact on people's lives.
Wanna know more ⁉️ Are you interested in the position but you don’t meet all the requirements ⁉️ Get in touch with with us:
Ramón Junco
People & Culture Associate
r.junco@tucuvi.com