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Field Support Engineer - Application (Posição Presencial em Angola)

Jobartis

Jobartis

Customer Service, Sales & Business Development
Lisbon, Portugal
Posted on Oct 17, 2024

Trata-se de uma posição para trabalhar presencialmente em Luanda, Angola

Duties

Have a comprehensive understanding of the duties required to complete the installation and service of SITA and Third-Party equipment and be able to direct individual laborers that are helping or reporting to them.

  • Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually.
  • Able to troubleshoot complicated, cross platform issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot applications and infrastructure issues, follow and implement SRE best practices.
  • Experience with automation/configuration management tools like Salt/ Puppet/ Chef/ Ansible.
  • Experience in troubleshooting production issues and coordinate with the development team to streamline code deployment.
  • Monitor application performance take steps to improve overall application performance and stability and follow through with implementation.
  • Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it.
  • Maintain and monitoring deployment, orchestration of the servers, docker containers, databases, and general backend infrastructure.
  • Experience with CI/CD in cloud environments and container technology, Docker and Kubernetes, Docker Swarm.
  • Experience as Linux systems administrator (e.g., CentOS, RedHat) and command line system administration such as Bash, VIM, SSH.
  • Ability to work and support 24X7 operations.
  • Cover all duties listed in Help Desk Manager job when required
  • Cover all duties listed in Field support Team Leader2 job when required

Requirements

  • Bachelor’s degree in IT, Telecom or Business, or equivalent (preferably Computer Science/Engineering)
  • BE/BTech with CS or related discipline 5+ years of experience as a DevOps, Site Reliability Engineer (SRE) or Systems Engineer
  • Advanced understanding Linux administration and cloud technology (preferably in Azure).
  • Experience in writing automation scripts, building application dashboards for proactive monitoring using Ruby, PowerShell, Python scripting or similar technologies, ability to debug and optimize code and automate routine tasks.
  • Strong understanding of microservice technology.
  • Microsoft Certified Systems Engineer
  • Advanced English communication skills, both written and verbal, including advanced business writing skills (will be tested).
  • Kubernetes Administration, Docker, Harbor, Ingress-controller, Helm
  • ForgeRock, Cert Manager, Hashicorp Vault, Terraform
  • EFK (Elastic, Fluentd, Kibana), Apache ActiveMQ
  • HAProxy, Confluent/Kafka, RabbitMQ, Oracle DB
  • MySQL, MongoDB, JIRA, GitLab, Sonar
  • Jenkins, Ansible, Openstack, Websphere MQ
  • Python, Perl, Ruby, JSON, YAML, Bash scripting
  • REST Webservices, Microsoft Azure Devops
  • Azure pipeline, Azure Kubernetes, Azure container registry, Azure docker registry, Azure git, Azure artifacts.