AI Intern
EnjoyHQ
We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The Opportunity
As the AI@UT Intern, you’ll play a hands-on role in driving UserTesting’s internal AI transformation. Working with the Innovation Team, you’ll help grow adoption of tools like ChatGPT, Gemini, and Custom GPTs across the company. From internal comms to success stories, from prompt libraries to impact reporting, your work will help teams across UserTesting tap into the power of AI.
This internship is perfect if you're curious about how AI is shaping the future of work—and want to be part of that future.
The Team
You’ll join the Innovation Team, which leads high-impact, cross-functional initiatives at UserTesting. We work at the intersection of emerging technology and business strategy, partnering with teams across the company to pilot new ideas and bring them to life. You'll report to our Head of AI and work closely with teammates in marketing, HR, product, and beyond. The team is distributed, collaborative, and focused on driving measurable outcomes.
What We’re Looking For
You might be a great fit if you:
Are a rising senior or recent graduate from any field of study
Are curious about how business, technology, and innovation intersect
Are a creative thinker who thrives in fast-moving, ambiguous environments
Are familiar with AI tools like ChatGPT, Gemini, or Claude
Have strong writing and communication skills
Are organized, resourceful, and action-oriented
Enjoy translating big ideas into practical outcomes
Bonus: have basic experience in Python, JavaScript, or another coding language
Don’t meet every single requirement but excited about the role? We encourage you to apply! Research shows that some groups are less likely to apply unless they meet 100% of the criteria—but you might be just the right person for this role. We value diverse perspectives and are committed to building a team that represents a variety of backgrounds, experiences, and skills.
What You’ll Gain
Experience supporting a cross-functional AI transformation at a leading SaaS company
Hands-on exposure to AI tool adoption, training programs, and impact tracking
Mentorship from senior leaders in AI, innovation, and business
A portfolio of real projects that make a measurable difference
The chance to help shape how AI is used across the modern workplace
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Skill Interview and Stakeholder Interview
Offer Stage
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.